Privacy Policy

Community Infrastructure Partners (CIP), through the EquiFlow Lead-Free Program, is committed to protecting your privacy. This Privacy Policy explains how personal information may be collected, used, and protected when you interact with this website or participate in the program.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Address
  • Phone number
  • Email address
  • Property information related to service line verification or replacement
  • Any information submitted through forms or program communications

Additional Website Information

When you visit our website, certain information may be collected automatically by our website hosting provider. This may include your IP address, browser type, device information, pages visited, and general usage data. This information is used to support website functionality, security, and performance.

How We Use Information

Information collected may be used to:

  • Coordinate program services and appointments
  • Provide updates and notifications related to the program
  • Respond to inquiries or requests
  • Support program operations and reporting requirements

Personal information is used only for purposes related to the EquiFlow Lead-Free Program.

Cookies and Website Technologies

Our website may use essential cookies or similar technologies necessary for basic website functionality, form submissions, and security. These technologies help ensure the website operates properly and improves user experience.

We do not use cookies for marketing or advertising purposes.

Information Sharing

Customer information will not be shared with third parties, partners, or joint ventures for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information may be shared only when necessary to deliver program services (such as with authorized contractors) or when required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is completely secure, we take appropriate steps to protect the information we collect.

Your Privacy Choices

You may contact us at any time to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal requirements.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Text Messaging Communications

If you consent to receive text messages from the EquiFlow Lead-Free Program at (715) 793-7417, you may receive messages related to appointment reminders, program updates, or general customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in program operations or legal requirements. Updates will be posted on this page with a revised effective date.

Effective Date: 19th February 2026

Contact Information

If you have any questions about this Privacy Policy, please contact:

EquiFlow Lead-Free Program

(715) 793-7417

infowausau@yourcip.com